COVID-19 Measures Taken by The State Credit Union

Member Notice

Special Hours of Operation

Special Hours of Operation

Effective March 16, 2020, the Governor of West Virginia declared a state of emergency for our area.Additionally, health officials have reduced guidance on the maximum number of people for safe “Social Distancing”.In response to this health threat, The State Credit has determined that as a precautionary measure for the health safety of all, our lobby will close to walk-in traffic beginning Monday, March 23, 2020 until health officials release additional guidance on social distancing.This change is for our lobby services only.Our Drive-Thru facility will continue to be open and available to transact business and answer service questions Monday-Friday, 7:30am to 5:00pm.Appointments for new accounts, loan and collection business will also be available by appointment only by calling 304-558-0566. Our main telephone support lines will be expanded to provide telephone support services from 8am to 4pm, Monday-Friday until our lobby services return to normal hours.

As an added reminder, we encourage you to use our 24/7 eServices for added convenience and self-service.

  • Online Banking: Manage your accounts online at CU
  • Mobile Banking: Manage your accounts using our mobile app. - Download available in device app store.
  • CU24: Manage your accounts using our automated telephone service by calling 1-866-470-7405.
  • Direct Deposit: Have recurring funds deposited directly into your account.

If you are not enrolled in Online or Mobile Banking and/or you need assistance with any of the above digital products, you can visit or call us.

State Credit Union
Important Phone Numbers
 Master Card Activation - PIN Setup/Reset

 Lost/Stolen Master Card/Debit Card

 Lost/Stolen Visa Credit Card

 MasterCard/Debit Card Fraud Detection

Privacy Policy

Hours & Location
 Monday - Friday
 Lobby: 8am - 3pm
 Drive Thru: 7:30am - 5pm
 State Payday: 7:30am - 5pm

 2200 Washington St. E.
 Charleston, WV 25311

Contact Us
 Phone: 304-558-0566
 CU24: 1-800-508-9672
 Bill Payment: 1-844-596-1314

Equal Housing Opportunity NCUA