State Credit Union Phone Directory and Diagram
2200 Washington Street East
Charleston, WV 25311
Phone 304-558-0566
Fax 304-558-0137
We are providing this phone directory and diagram in an effort to provide our membership more efficient and timely service. We will continue to offer personal phone service as you expect, however, you now have the option to direct your calls to the appropriate location when you receive the automated phone attendant.
If you wish to conduct your financial business on your own time and at anytime convenient for you 24 hours a day, 7 days a week, we offer and recommend the automated phone service and the online internet service.
Please print and place this phone diagram and directory in a convenient location for future reference. We hope this information will make your next call easier and quicker. The following diagram should be used if you receive the automated attendant during regular business hours of 8am to 3pm. Press the number of the location you wish to reach at anytime during the message or enter the extension number of the person you wish to reach.
If you receive an individuals voice mail, please leave a voice mail and a Credit Union representative will return your call as soon as possible. (normally within 2 hours)
State Credit Union
Automated Phone Diagram
Press 1 - CU24 Automated Phone Service - 1-866-470-7405
Press 2 - Teller Services
Press 3 - Member Services
Press 4 - Loan Services, then
Press 5 - New Membership Inquiries
Press 6 - Internet Online Service (SCU on WEB)
Press 8 - State Credit Union Staff Directory
Press 9 - Review Previous Options